Frequently Asked Questions Q: How do I receive my template after I submit my order? A: Upon successful processing of your credit card payment, template files are sent to you in compressed .zip format by e-mail. Most orders are processed in less than an hour, but please allow up to one business day to receive your template. If you do not receive your template within one business day, please contact us. Q: How do I open the template file after receiving it? A: Template files are sent to you in compressed .zip format. You will need the WinZip program to open a template file. If you do not have the WinZip program, a free download (evaluation version) is available at http://www.winzip.com/. Each .zip file contains an "index.html", one or more "internal.html" pages, an "images" folder, and a "psds" folder that contains the Photoshop files for each page. After unzipping the file, you may use GoLive, Dreamweaver, Frontpage or other HTML editors to edit the HTML pages, and use Photoshop to make or revise the graphics. Q: What's included with my purchase of a template? A: All web site templates include layered Photoshop files, pre-sliced images, and html source files. One home page and at least one internal page are included. Font files are not included. Q: Are these templates compatible with my software? A: All templates are suitable for use with GoLive, Dreamweaver, Frontpage and all other commercially available html editing software. Graphics can be edited using Adobe Photoshop or any other software that can open and read .psd files. Q: Do I need to know programming to customize a template? A: If you are simply going to add text and images to your template, only a minimal amount of programming (html) will be required. Using html editing software such as GoLive, Dreamweaver and Frontpage will make the task of programming even easier. We encourage you to download the free sample template from our store home page to ascertain the level of skill required to customize and to make sure the template files are compatible with your software. Q: How easy is it to change images in a template? A: Each template purchase includes layered Photoshop files. Changing pictures, images, and other graphics can be done easily in Photoshop or similar graphics editing software. Our templates are geared to professional web developers, so you will need some experience in graphics to make a web site. To be sure you'll be able to customize a template, please download the free template from our home page. This will give you an indication of whether you'll be comfortable making the changes you desire. Q: I'm a web developer. Can I use a template to make a web site for my customer? A: Yes, using one of our web site templates is a good way to save time and increase profits. Feel free to use template images from our web site to sell to your clients. When you sell a web site, simply purchase the web site template from us and you're on your way to a successful project! Please read our terms and conditions for legal information about terms of use. Back to Templates